This postcard is NOT from Union State Bank.
Union State Bank has been fielding phone calls regarding a little green postcard telling the receiver to call “this number.”
This postcard is NOT from Union State Bank.
The mailer references the receiver’s name and mortgage number and instructs them to get in contact with them right away regarding their mortgage loan with Union State Bank. This mailer provides a phone number which is NOT Union State Bank’s.
This company is attempting to gain business by trying to make our customers believe our financial institution is involved.
Seen in the bottom right corner of the postcard is the verbiage “All information provided by Mortgage Services Group, LLC. Not affiliated with, sponsored by, and loan information not provided by Union State Bank.”
How to spot it’s not from your neighborhood bank
- The phone number – NOT providing a local number to call or referencing our mortgage lender by name, should cause a red flag to go up.
- No logos – this document does not have any of our logos.
- You’re a number, not a name – Union State Bank would NEVER reference you and your loan with us by mortgage number.
- No letterhead – any letters from us would come on USB letterhead.
For further questions or concerns please contact our mortgage lending department. Kelly, Kristi M., Hailey or Jodrawould be happy to visit with you about any continued concerns or reservation. They can be reached by calling 701-748-2233.
Fraud/Scams: Received something questionable? Inquire with the parties directly involved. Always do your own due diligence when receiving a phone call, e-mail, or piece of mail regarding your finances. Whether that is a charge made to your card, a relative needing money, or inquiries to your mortgage, etc. You work hard for your money and Union State Bank is here to help you protect it. Questioning something? Give us a call.