There have been recent reports of a check washing scheme affecting customers who mailed credit card payments to Carol Stream, IL. 

Over the past several months, there have been reported instances where customers’ credit card payments were reported as missing; however, the checks had cleared the bank. Upon further investigation, these checks were found to have been altered (“washed”) and subsequently negotiated at various financial institutions across the United States.

The common factor among these incidents is that the original checks were mailed by customers to Carol Stream, IL. Internal investigations are currently underway, and it is suspected that a postal employee may be involved. Federal authorities have been notified and are actively investigating the matter.

If you mailed your credit card payment to Carol Stream, IL, please let us know immediately.